DELIVERY POLICY

 

PLEASE PLACE YOUR ORDERS BEFORE 4PM SATURDAY FOR SUNDAY DELIVERY AND BEFORE 4PM TUESDAY FOR WEDNESDAY DELIVERY

1. Delivery and Pick Up

Delivery charge $20 for two delivery. Free delivery for additional 2 and 4 weeks

All meals are prepared on the day of delivery and delivered from 6pm to 11pm or can be picked up at our location (860 NE 79th Street, Miami, FL 33138) from 5-6PM

We also offer split delivery option in order to provide our customers with even fresher meals during the week. Half order will be delivered on Sunday and half on Wednesday. For split deliveries please choose option when adding products to the cart located on every product page. 

2.  Bags and Ice Gel Packs

In order to increase the quality of our product, you will start receiving your meals in thermal bags with gel packs.  On the next payment cycle, each client will find an additional one time fee of $5.00 for the cost of the thermal bag. Again this fee will be applied only once. Each client must exchange all bags and gel packs next day when the delivery brings the food properly packaged in the thermal bag with freeze gel packs, in this case replacing the one you receive from previous day.

3. Bag Return POLICY 

Clients need to leave bags and ice gel packs out for pickup on their next delivery date. Clients agree to never have more than 2 bags in their ownership at any time during their enrollment. Clients having 3 or more bags in their ownership at any given time might be charged a $5.00 expense for every bag out surpassing 2 bags at that specific day. All bags and ice packs must be recovered on your last delivery. Unreturned bag expenses will be charged on the Credit Card we have on record.   

4. Shipping

WE ARE NOT SHIPPING PRODUCTS BY MAIL YET.